We are here to help. Send us a message or visit our office during working hours.
Liebfrauenweg 1A
53125 Bonn, Germany
+49 228 22720718
Department emails ↓
Mon – Thu: 9:00 – 14:00
So that your message reaches the responsible officer directly and is answered faster, write only to the address of the department responsible for your matter.
Questions about Afghan visa types, required documents, the status of a visa application and invitation letters.
Not for: Passport, Tazkira or consular document matters.
Attestation of documents and signatures, certification of translations, and consular certificates such as birth, marriage, death, celibacy, inheritance and identity confirmation.
Not for: Powers of attorney and legalisation (Legal Department) or passport matters.
Drawing up and certifying powers of attorney, legalisation of documents for use in Afghanistan or Germany, and related legal questions.
Not for: Ordinary attestations and consular certificates (Attestation Department).
Only for applicants who have already submitted a passport application: status enquiries, a passport that has not arrived yet, DHL delivery problems and corrections after applying. Please quote your application ID.
Not for: Questions before applying (documents, fees, requirements) – these are answered on the passport page.
Only for official German authorities (immigration offices, registry offices, courts, Jobcenter, municipalities etc.) for enquiries, document verification and official correspondence. Please state the authority, file number and contact person.
Not for: Private individuals – please use the department responsible for your matter.
Only for the German police, public prosecutors and judicial authorities: identity verification, document enquiries and urgent matters. Please state the case number and the officer in charge. In urgent cases also call us during working hours.
Not for: Reports from citizens – to report appointment fraud, please use the report page.
Anything that does not belong to any of the departments above should be sent only to this address.
Not for: Matters that have their own department – send those to that department's address.
Choose the department responsible for your matter; your message is sent directly to that department's mailbox.
Check the status of your passport or document application
Please read carefully before visiting the Consulate
